Alabama Power announced that it has reopened its business office lobbies after months of being closed due to COVI-19.
According to a press release, Alabama Power announced they have safely and responsibly reopened business offices and Appliance Centers to provide walk-in service options.
Safety measures are in place for reopening and customers are asked to comply in order to ensure safety and health guidelines.
While walk-ins are available for service, however the use of their 24/7 payment kiosks, drop boxes and drive-thru are still strongly encouraged.
Customers who prefer to transact business with Alabama Power through the company’s digital options or by phone can visit AlabamaPower.com/MyPayment, use its automated system at 1-800-245-2244, or pay through Bill Matrix at 1-800-835-2702.
Another option is visiting one of the many authorized payment locations, including grocery stores, drug stores and banks, where bills can be paid with cash. Customers can find a convenient location at AlabamaPower.com/PayinPerson.
Alabama Power is also offering new payment plans and extensions for those effected by COVID-19. Customers can sign up at alabamapower.com/paymentplan or by calling 1-800-245-2244.